NEW DIRECT WEB BOOKINGS: These terms have been prepared for the new web rate. They do not change the accepted terms of existing bookings.
Cancellation, changes, no-show and refunds
Selected rate: Direct Web — Free Cancellation Until 5 Days Before Arrival
Rate description: Full refund without deductions for cancellation received by 14:00, 5 calendar days before the arrival date, including the deadline itself (Europe/Istanbul, Türkiye time).
Policy version: 2026-10-08.1
Free cancellation deadline for this booking: Specified in the personalised booking summary
First-night amount / maximum late cancellation or no-show charge for this booking: Specified in the personalised booking summary
Free cancellation: Full refund without deductions for cancellation received by 14:00, 5 calendar days before the arrival date, including the deadline itself (Europe/Istanbul, Türkiye time).
Late cancellation: After that deadline, the charge is at most the first night's
booking price. The remaining payment is refunded. The charge cannot exceed the total booking
price. If the same room/night is resold, no charge is made for that night, or any such charge
already made is refunded.
No-show: If the guest has not arrived by 00:00 on the day following the arrival
date and there is no previously confirmed late-arrival notice, the operator attempts to contact
the guest before recording a no-show. At most the first night's price is charged; the balance
is refunded. Resold nights are not charged. Late cancellation and no-show charges are not cumulative.
Changes: Up to two date/room changes before the free cancellation deadline carry
no processing fee. Availability and the new price must be confirmed in writing, with any price
difference disclosed in advance. Other requests require a written price/conditions offer; no
unspecified automatic change penalty applies. Moving the stay does not retrospectively reset
a cancellation deadline that has already passed.
Refund instruction: Within 7 calendar days after
receiving a cancellation notice giving rise to a refund, the operator issues the refund
instruction and explains any deduction and its calculation in writing. A shorter statutory
deadline prevails where applicable. The bank determines when the credit appears on the card account.
This policy applies to new direct web bookings made after these terms are shown. It does not retrospectively amend previously agreed bookings or another sales channel's accepted terms.
Send requests with booking details to 0532 224 54 35 or info@revamiami.com or to the property's WhatsApp account at the same telephone number. For a telephone request, ask for a written record/confirmation. If timely receipt can otherwise be proved, a delayed operator response does not remove that right. Receipt of a request, acceptance and a bank refund instruction are separate stages. Booking status alone is not evidence that a refund was paid.
Refunds go to the card used for payment or the account from which the bank transfer came, not to a third party's account. Free cancellation has no commission, tax, processing or deposit deduction. An advance payment is part of the total price and is not automatically non-refundable. Payments for optional services not supplied are also refunded. A calculated amount is not a cash collection or completed refund.
Before releasing remaining nights after a no-show, check any confirmed late arrival and the attempt to contact the guest. For voluntary early departure after the stay has started, used nights and at most the first unused night are charged; the other unused nights are refunded. A resold night carries no additional charge. The same night is not charged twice under different deduction names.
Statutory rights for unavailable or defective services are assessed separately from voluntary cancellation. If the property cannot provide the stay at all, the accommodation payment is refunded without deduction; an alternative service or voucher requires the guest's separate agreement. Health or force-majeure requests are assessed individually, preserving statutory rights; a medical report is not compulsory for a routine request. These terms do not waive statutory refund or compensation rights.
Right of withdrawal and statutory rights
Accommodation provided on a specified date or during a specified period falls within the withdrawal exception in Article 15(1)(g) of Türkiye's Regulation on Distance Contracts. The general 14-day right to withdraw without giving a reason does not apply to these bookings. This does not remove cancellation rights offered by the rate or rights under Consumer Protection Law No. 6502 where a service is not supplied or is defective.
Disputes may be brought before consumer arbitration committees or consumer courts according to the applicable monetary jurisdiction thresholds and required procedures. These terms do not restrict statutory jurisdiction.